Terms and Conditions | WinCraft

These Terms and Conditions (hereinafter: “TC”) regulate the legal relationship between WinCraft (hereinafter: “Provider”), the operator of the wincraftcasinohu.com website (hereinafter: “Website” or “Service”), and the user (hereinafter: “Player”). By using the Website, the Player accepts all provisions of the GTC.

1. Nature of the Service

The Provider offers an online gambling service within lawful and regulated frameworks. Access requires a stable internet connection and a compatible device. The Service is primarily intended for entertainment purposes.

2. Conditions of Participation

The Service is only available to adults with full legal capacity. The Player is responsible for ensuring that online gambling is permitted in their jurisdiction.

• Minimum age: 18 years
  
• Knowledge and compliance with local laws is the Player’s obligation
  
• The Provider is entitled to conduct age, identity, and address verification
  

3. Registration and Account Management

Players must provide accurate and up-to-date data; the Provider may request identification documents (KYC). Each person may maintain only one account. Protecting login credentials is the Player’s responsibility.

• Real and updated data must be provided
  
• KYC checks may be required at any time, especially before withdrawals
  
• Multiple registrations or account sharing are prohibited
  

4. Deposits and Withdrawals

Transactions may only be made using payment methods registered in the Player’s own name. Withdrawals are, by default, directed to the same channel as the deposit. The Provider may withhold or delay a transaction if fraud is suspected.

• Accepted channels and limits: published on the “Payment Information” page
  
• Verification is mandatory before withdrawals
  
• Transactions may be withheld if irregularities or legal violations are suspected
  

5. Bonus Rules

The use of bonuses is governed by the separate Bonus Policy; the Player must review its conditions. Bonuses are non-transferable and may be claimed only once per user.

• Wagering and time conditions must be met
  
• Multiple-account use, game manipulation, or bonus abuse is prohibited
  
• In case of violation, bonuses and related winnings may be cancelled
  

6. Liability

Gambling involves risk; losses are part of the game. The Provider is not liable for damages resulting from third-party errors, technical failures, or user negligence. The Player must ensure the security of their own devices and network.

7. Account Suspension and Termination

The Provider may restrict access temporarily or permanently in justified cases.

• Breach of GTC
  
• Fraud, bonus abuse, suspected money laundering
  
• Repeated inactivity or attempts to circumvent rules
  

8. Data Processing and Privacy

Personal data is handled in accordance with the Privacy Policy, in compliance with GDPR (EU 2016/679). Details are available at /privacy-policy.

9. Responsible Gambling

The Provider supports responsible gaming. Players have access to self-limitation tools:

• Self-exclusion requests
  
• Playtime limits
  
• Deposit limits
  

10. Complaints Handling

Complaints may be submitted in writing to [email protected]. The Provider will investigate within a reasonable timeframe. If unresolved, alternative dispute resolution may be sought.

11. Governing Law and Jurisdiction

The GTC are governed by the law of the Provider’s jurisdiction of operation. In case of disputes, the courts at the Provider’s registered office have jurisdiction.

12. Final Provisions

These GTC take effect on the date of publication. The Provider may amend them at any time; continued use of the Website constitutes acceptance of the amended terms.

13. Inactive Accounts and Inactivity Fee

An account is deemed inactive if no login or transaction occurs for 12 consecutive months.

• Inactivity fee: up to €5/month, charged against the positive balance only
  
• The Player is notified before the first charge
  
• The fee stops upon login or account closure request
  

14. Copyrights and Intellectual Property

The Website’s content (text, graphics, logos, software components) is owned by the Provider or its licensed partners; use is permitted only with prior written authorization.

15. Force Majeure

The Provider is exempt from liability for events beyond its control, including:

• Natural disasters, war, strikes
  
• Internet service outages, regulatory intervention
  
• Cybercrime, changes in legislation
  

16. Technical Compliance and Use of System

Proper use of the Website is a basic condition; an up-to-date browser and stable connection are recommended.

• The use of bots, scripts, or automated tools is prohibited
  
• Any conduct endangering the platform results in immediate account suspension
  

17. International Use and Geographic Restrictions

The Service may not be available in certain countries due to legal or licensing reasons.

• Checking local regulations is the Player’s responsibility
  
• Access via VPN is prohibited
  

18. Automated Filtering and Suspicious Activity

The Provider uses automated monitoring to prevent abuse.

• Detection of fraud, money laundering, and bonus manipulation
  
• Possibility of account suspension and freezing of winnings
  
• Reporting to authorities if required
  

19. References to Other Documents

• Privacy Policy — /privacy-policy
  
• Bonus Policy — /bonuses
  
• Responsible Gambling — /responsible-gambling
  
• Cookie Policy — available separately
  

20. Closing Statement

This document constitutes the full agreement between the Player and the Provider.

• The Player has read and understood the TC
  
• The Player accepts the conditions
  
• The Player acknowledges the risks of gambling
  

The date of the last update is indicated at the bottom of the page.